Catatan2

Tentu, ini catatan Anda yang sudah saya rapikan:

AKASO Brave 7 LE

Informasi Penting

Peplink: https://www.peplink.com/
310 unit di UG:
- https://venus.ic.peplink.com/o/lkrq7b/n/19/d/42/overview
- https://1926-418f-2c22-ic.rwa31.peplink.com/cgi-bin/MANGA/index.cgi
Akun Biznet:
- ID: 142400160003
- Password: 917343
- Profile: default
- Keepalive Timeout: 10
UBR_464D SpeedFusion VPN: https://venus.ic.peplink.com/o/lkrq7b/n/24/d/64/overview
Client List FusionSIM POC: https://venus.ic.peplink.com/o/lkrq7b/n/24/client_list
List Device FusionSIM POC: https://venus.ic.peplink.com/o/lkrq7b/n/24/overview
Kevin Office (OneDrive): https://icecaproductionsw-my.sharepoint.com/
Check HISTORY FusionSIM: https://fsc.peplink.com/org/6630b125d401240bbe3b74e4/links/history
Check CONNECTION DOWN UP or UP DOWN: https://venus.ic.peplink.com/o/lkrq7b/n/24/d/39/connection_history
DAFTAR PORT: https://www.speedguide.net/ports.php
Problem installing FusionHub on VULTR:
- https://forum.peplink.com/t/problem-installing-fusionhub-on-vultr/45663
- https://forum.peplink.com/t/fusionhub-on-kvm-at-vultr-host-mission-success/8849/4
Kompetitor PEPLINK-INDOSAT: https://www.smartlintas.com/
FusionSIM SOLO: https://www.peplink.com/services/software/virtual-appliance-fusionhub-solo/
How to Configure Layer 2 SpeedFusion VPN: https://forum.peplink.com/t/how-to-configure-layer-2-speedfusion-vpn/8279
PepVPN bridge across same topology networks: https://forum.peplink.com/t/pepvpn-bridge-across-same-topology-networks/20835
whatis my ip address:
- https://whatismyipaddress.com/ip/103.247.10.91
- https://dnschecker.org/ip-whois-lookup.php?query=103.126.30.77
Test Kapal BKI: https://venus.ic.peplink.com/o/lkrq7b/n/28/d/59/overview
balance380 kantor connection history:
- https://venus.ic.peplink.com/o/lkrq7b/n/19/d/42/connection_history
- https://1826-1206-e7a5-ic.rwa21.peplink.com/cgi-bin/MANGA/index.cgi?mode=config&option=main
daftar port --> www.speedguide.net
- https://www.speedguide.net/ports.php?filter=&sort=&p=32
seri mikrotik RB***: https://www.tokopedia.com/find/mikrotik-rb750gr3?fcity=174%2C175%2C176%2C177%2C178%2C179&preorder=false&sc=334&utm_campaign=find&utm_medium=organic&utm_source=google
OneDrive - kevin,yahya: https://icecaproductionsw-my.sharepoint.com/my?id=%2Fpersonal%2Fkevin%5Fyahya%5Fa%5F365microsoft%5Fid%2FDocuments
EXCEL: https://www.simplilearn.com/tutorials/excel-tutorial/excel-formulas
Competitor Peplink, Robustel: https://www.smartlintas.com/
Gemini - parama.peplink@: https://gemini.google.com/app/18b959d011cb350f
IC2:
- https://incontrol2.peplink.com/r/user/organizations
- https://venus.ic.peplink.com/o/lkrq7b/warranty_license#status/all
- https://venus.ic.peplink.com/o/lkrq7b/device_list
Kenzi group - FusionHUB: https://venus.ic.peplink.com/o/lkrq7b/n/29/overview

Catatan Tanggal dan Informasi Terkait

08:59 28/08/2024: Sedang coba buat tunnel dari unit balance20x eras@ ke kenzi-HD (https://venus.ic.peplink.com/o/lkrq7b/n/29/pepvpn_management)
Ada permintaan dari pak Pak San: TPLINK ER706F
https://293c-0d4f-3496-ic.rwa31.peplink.com/cgi-bin/MANGA/index.cgi?mode=config&option=main ====Kenzi====
LAN kalkulator: https://www.calculator.net/
Apa perbedaan VMware eSXi, vSphere, dan vCenter?
- https://biztechacademy.id/perbedaan-vsphere-esxi-vcenter/
- https://www.techtarget.com/searchvmware/definition/VMware-ESXi
ICVA: https://www.peplink.com/support/incontrol-appliance-images-downloads/
Informasi IP Address:
- IP address: 103.131.107.38
- Subnetmask: 255.255.255.252
- Gateway: 103.131.107.37
- DNS1: 103.126.30.77
- DNS2: 103.126.30.22

Log Aktivitas Perangkat

10:24 09/08/2024: Dari internetwork, kemaren sore 293C-0D4F-3496
- Balance 20X
  - Product Code: BPL-021X-LTE-E-T-PRM
  - Serial Number: 293C-0D4F-3496
  - Owner: PT. Parama Nusa Persada
  - Number of IMEI: 1 - Details
  - Hardware Revision: 3
  - Date of Purchase: 2023-06-09
  - Warranty Expiration Date: 2026-06-08
  - Subscription Expiration Date: 2026-06-08
  - PrimeCare Expiration Date: 2026-06-08
  - 24-Month PrimeCare - View Certificate
  - SFC Expiration Date: 2026-06-08
===MII===
- Customer Name: PT Phoenix Resource International
- 1826-8922-5EE1
- 1826-8932-4FE0
- 1-Year Paramacare for Balance 305 include:
  - 8x5xNBD (next business day) Advance Hardware Replacement (Loaner only)
  - 24x7 Remote / Email & Phone technical support
  - Firmware / Software Update
  - Area: Jabodetabek Only
====09:32 13/08/2024=====
- 2936-67E6-5EA9
- 2936-9C31-78D7
- 4001-E87C-CADD
- 4001-E8AF-17E3
- 4001-E92A-9EBF
- 4001-E93A-8FBE
- 4001-C0B3-2E24
- 4001-E821-9F05
- 192E-DE43-F764
- 1931-8666-73DE
- 1931-8A5F-4C48
- 293B-EC4A-A2BC
- 293B-ECD4-3B5B
- 293C-14BE-D280
- 293C-14C0-A569
- 192F-BF37-F030
- 1926-72F2-68F8
- 1926-48b0-16d7
SN dapat dari FAJAR, sekitar tanggal 27 Agustus 2024:
- 192D-3475-1D35
- 192D-3479-1DF9
- 192D-347C-1DAC
- 192D-349A-F3C4
- 192D-34A0-C06D
- 192D-3476-1D06
- 192D-347A-1DCA
- 192D-347E-1D8E
- 192D-349E-F380
- 192D-34A8-C0E5
- 192D-32EA-82C5
- 192D-336C-0BAA
- 192D-338F-E597
- 192D-3399-F4F0
- 192D-3405-6A32
- 192D-3368-0BEE
- 192D-3372-1A45
- 192D-3394-F42D
- 192D-339E-F487
- 192D-3407-6A10
- 192D-32B5-D73F
- 192D-32F8-93E6
- 192D-332D-4FBF
- 192D-333D-5EBE
- 192D-3344-2920
- 192D-32E6-8209
- 192D-32FB-93D5
- 192D-3337-5E14
- 192D-3343-2957
- 192D-33A5-C73F
- 192D-33C7-A11B
- 192D-33E7-8319
- 192D-3427-4812
- 192D-3446-2E05
- 192D-3461-0C70
- 192D-33E4-832A
- 192D-33E8-83E6
- 192D-3429-48FC
- 192D-3460-0C61
- 192D-348A-E2C5
- 192D-32C6-A00B
- 192D-3364-0B22
- 192D-33F5-923A
- 192D-340D-6ABA
- 192D-34A2-C04F
- 192D-33D0-B06D
- 192D-3357-3812
- 192D-3408-6AEF
- 192D-3451-3F73
- 192D-34A7-C01A
- 192D-33BC-D6A7
- 192D-3498-F3E6
- 192D-34DA-B7C0
- 192D-34DF-B795
- 192D-3533-5856
- 192D-3474-1D24
- 192D-3499-F3F7
- 192D-34DC-B7A6
- 192D-34E4-842D
- 192D-3566-0D06
- 192D-3559-3EFA
- 192D-32C3-A05E
- 192D-3346-2902
- 192D-3393-F45A
- 192D-350F-6B99
- 192D-3514-7A23
- 192D-331D-7CBC
- 192D-336D-0BBB
- 192D-33A4-C72E
- 192D-3513-7A54
- 192D-351E-7A89
- 192D-32D2-B14E
- 192D-3400-6A67
- 192D-3456-3F04
- 192D-34E6-840F
- 192D-34F4-952C
- 192D-334C-29A8
- 192D-341C-7BAA
- 192D-34C5-A63E
- 192D-34F0-9568
- 192D-34F5-953D
- 192D-338C-E5A4
- 192D-340F-6A98
- 192D-3477-1D17
- 192D-34C0-A66B --> pada 15:19 18/11/2024 alat rusak, WAN/LAN4, boot failed
- 192D-34E1-8478
- 192D-33B1-D67A
- 192D-3470-1D60
- 192D-34BF-D193
- 192D-34C1-A67A
- 192D-353C-58A9
- 192D-32BF-D795
- 192D-32F6-9308
- 192D-330A-6DCA
- 192D-3555-3E36
- 192D-3313-7C52
- 192D-32E3-825C
- 192D-3309-6DF9
- 192D-330C-6DAC
- 192D-3540-2F62
- 192D-3568-0DE8
- 192D-337C-1AAB
- 192D-3380-E568
- 192D-3385-E53D
- 192D-3389-E5F1
- 192D-33A9-C7F3
- 192D-337E-1A89
- 192D-3384-E52C
- 192D-3388-E5E0
- 192D-33A7-C71D
- 192D-33F6-9209
- 192D-32B6-D70C
- 192D-32F4-932A
- 192D-32FA-93C4
- 192D-331C-7CAD
- 192D-354E-2F8C
- 192D-32BD-D7B7
- 192D-32F7-9319
- 192D-3303-6D53
- 192D-332F-4F9D
- 192D-355B-3ED8
=====09:00 30/08/2024==
- SORP PEP 003 / PNP / IV-24 / DE
  - PT Jedi Global Teknologi
  - RMA#24051163
  - Repair 3 unit peplink Balance 20X
    1. S/N : 293B-D710-CC1B
    2. 1. S/N : 293C-226A-39CC
    3. S/N : 293C-0C1F-6092
- SORP PEP 004 / PNP VI-24
  - PT Jedi Global Teknologi
  - RMA# 24061018
  - Repair 3 unit peplink Balance 20X
    1. S/N : 293C-0B07-761C
    2. 1. S/N : 293C-0D5B-25D3
    3. 1. S/N : 293C-0F38-41E4
- Cek sistem: ada di Warr./IMEI
  - 293B-D710-CC1B
  - 293C-226A-39CC
  - 293C-0C1F-6092
  - 293C-0B07-761C
  - 293C-0D5B-25D3
  - 293C-0F38-41E4
  - Status: OK
===08:10 05/09/2024===
- 7 unit dari artacom sudah di cek, 3 unit mati LAN, WAN on. 4 lainnya unit Normal
- SN:
  - 192C-C00A-8FD6 - unit1
  - 192C-D13F-AD80 - unit5
  - 192C-CF6E-E69B - unit6
  - 192C-D120-BC7E - unit7
- Unit trouble LAN:
  - 192C-CFD4-5D3A
  - 192C-D148-DAF0
  - 192C-D05D-CAA5
- Jadi 7 unit, SN akan di cek ke sistem, unit milik Parama, status disewakan:
  - 192C-C00A-8FD6
  - 192C-D13F-AD80
  - 192C-CF6E-E69B
  - 192C-D120-BC7E
  - 192C-CFD4-5D3A
  - 192C-D148-DAF0
  - 192C-D05D-CAA5
===11:07 05/09/2024===
- Setelah unit-unit di hard reset, add 7 SN diatas, sukses dan ada di group "Parama Asset EX AJN", untuk unit
- Setelah HARD RESET, yang 3 unit itu, bisa menyala, untuk mengontrol penuh via IC2, gunakan LINK dibawah: https://venus.ic.peplink.com/o/lkrq7b/n/31/device_system_management#webadmin_settings
- Firmware balance20x terbaru versi 8.5xx: "D:\ParamanNP\PepLinkData\Firmware\fw-b20x-8.5.0-build5496.bin"
- Upgrade FW 8,5x:
  - 192C-D05D-CAA5 done
  - Lanjut ke SN: 192C-D148-DAF0 (rata-rata versi FW 8.0.2 build 1045), status OK
  - Lanjut ke SN: 192C-CFD4-5D3A (versi FW 8.0.2 build 1045), status OK
  - Lanjut ke SN: 192C-CFD4-5D3A (versi FW 8.0.2 build 1045), status OK
  - Semua sudah versi 8.5.0 build 5496
==08:10 06/09/2024==
- 192C-D120-BC7E akan di gunakan dulu, untuk BKI, permintaan primdas, sebelumnya SN 192C-D008-9FF5
- 192C-D13F-AD80 tambahan
==11:28 09/09/2024== Barang pengadaan terima tadi fajar
- B-ONE-PLUS-LTE-E-T-PRM
  - SN:
    - 1932-A442-40A8 - ug mand
    - 1932-A661-609B
    - 1932-A44E-4064 - di meja
    - 1932-A454-51CF - pak doni
- MAX-BR2-LTE-T-PRM
  - SN:
    - 1933-77AE-6C74
    - 1933-7817-D8E9 - di meja
--12:07 09/09/2024-- Di add ke https://venus.ic.peplink.com/o/lkrq7b/n/17/overview PT. Parama NFR unit
--15:41 17/09/2024-- Internetwork kirim unit 2
- 2936-D30E-0420 --> cellular 1
- 2936-D211-14DF --> ini interface GE damaged
- -- unit masih di logistik
--14:57 18/09/2024-- Sudah di check, ke duanya di RMA--> https://ticket.peplink.com/ticket-conversation/240908118
- 192C-D10E-9E92 --> 192D-13DF-9090
- 293B-D72F-FFE7 --> 192D-13DE-9081
---15:32 14/10/2024 tiba-tiba ada pertanyaan, setelah di cek ada di file: 059-PNP-SJ-V-24 AJN 2 unit balance 20x Selesai Repair (SORP-002-2024).xlsx
- 293C-9CB4-5A2A
- 293C-BDD4-1D2F
---14:58 17/10/2024--- Doing sales registration for Remala Abadi with:
- Rianto Kurniawan
- +6281381349686
- rianto.kurniawan@tachyon.net.id
- Total will be 298 units
- 2 units missing SN by logistics, still not resolved
13:39 18/10/2024:
- 192C-D05C-CAB4 ok.
- 192C-CF91-196B ok.
- 192C-D003-9F4E ok.
- 192C-D033-AC4D ok. simcard opening hard/trouble slot release, NOW is OK
- 192C-C210-9C7F ok.
- 192C-CF72-F756 ok.
- 192C-CF67-E602 ok. --> recheck at 11:40 21/10/2024
- 192C-D116-8F1B ok.
- 17:03 18/10/2024 done stopped
10:21 21/10/2024:
- 192C-D059-CAE1 ok.
- 192C-CE8C-09B6 ok.
- 192C-CF88-08F3 ok.
- 192C-D026-BD19 ok.
- 192C-CFF1-7F6D ok.
- 192C-D0F9-60EB ok.
- 192C-CF7E-F79A ok.
- 192C-CFF2-7F5E ok.
15:00 21/10/2024: Ini semua SN tidak memiliki tutup SimCard
- 192C-CE2C-A3BC ok. - slot B sepertinya issue konektor, 3x di ulang
- 192C-D04C-DBB5 ok.
- 192C-D03B-ACC5 ok. - need special attention, A slot has few damaged
- 192C-C24A-C9D0 ok.
14:00 22/10/2024:
- 192C-CF0C-80BF ok.
- end check
14:26 23/10/2024: ==> total unit, ini dipakai BKI/Waruna
- 192C-CF6E-E69B
- 192C-CFD4-5D3A
- 192C-D05D-CAA5
- 192C-D120-BC7E
- 192C-D13F-AD80
- 192C-D148-DAF0 --> secara data. tidak valid ke list-AJN
- 192C-C049-CBE1
- 192C-C246-C91C
- 192C-C249-C9E3
- 192C-C233-BE4E
- 192C-BF39-C3EE
- 192C-C22C-AFB0
11:17 29/10/2024:
- 192D-3400-6A67
- 192D-3456-3F04
- 192D-34E6-840F
- 192D-334C-29A8
- 192D-341C-7BAA
- 192D-34C5-A63E
- 192D-34F0-9568
- 192D-34F5-953D
---09:21 30/10/2024---
- 091-TRU-SJ-VIII-24 Peplink Balance 20x 1 unit (SO-032-24 PT IndoBaruna Bulk Transport)
- 093-A-PNP-SJ-VIII-24 PT. Remala Abadi Tbk Balance 20x 300 Unit ( SO-044-2024 )
- 192D-33E3-835D
---10:26 30/10/2024--- Ada komplainan, minta buru-buru RMA, ini dia
- --unit optima, pak hadi
  - 192D-21BE-C486
  - Sudah di rma: https://ticket.peplink.com/ticket-conversation/24101260
--14:30 30/10/2024-- Kesimpulan ini human error, SLot B ada kerusakan bagian saklar mikro. sudah berkali kali di lakukan percobaan, tetap tidak bisa ticket created: https://ticket.peplink.com/ticket-conversation/24101260
293C-0E56-260D terima Logistic tgl 3 oct 23 RMA23110829 192D-23C6-B10B
293C-1EC1-AF72 terima Logistic tgl 12 juni 23 RMA24021048 192D-2669-1EFB
293C-1D64-062E terima Logistic tgl 12 juni 23 RMA24021048 192D-266A-1EC8
293C-0D50-2568 terima Logistic tgl 2 Agustus 23 RMA24021048 192D-266E-1E8C
--09:02 12/11/2024--- Reset button unit 293C-0ECE-BF8C --> barang Optima ?
--10:08 14/11/2024--
- 191/PNP/SJ/X/24
- tanggal 29/10/2024
- SO-065/PNP/X-24/DE
- PO/10/XXIV/313
- di Sales Registration pada 12/11/2024 ( by Primdas?) --> Andi Nay J
- SN: (kurang 3 unit)
  - 192D-3400-6A67
  - 192D-3456-3F04
  - 192D-34E6-840F
  - 192D-334C-29A8
  - 192D-341C-7BAA
  - 192D-34C5-A63E
  - 192D-34F0-9568
  - 192D-34F5-953D - AE01135596-1 --> issue tanggal order, sepertinya dari peplink, solved already via ticket/primdas
--15:10 18/11/2024-- Ada unit, lupa
- SN: 293B-D7AA-77BA, lolos pemeriksaan
  - Status: LAN4 keep ON, WAN keep ON, Boot: failed but 20 minutes more Green
- Unit: 192D-34C0-A66B
  - WAN/LAN1-LAN4 --> LED keep ON
  - Boot failed but after 20 minutes, GREEN
  - Hardware malfunction, reset not response but useless
- Uni: 192D-2E44-342C
  - BootIssue but after 20 minutes Green, WAN/LANs not working after green. LAN1, LAN3 LEDs keep turn ON, unit not accessible
  - Video short: 192D-2E44-342C.mp4
- Jadi akan di SORP sbb:
  - 192D-21BE-C486
  - 192D-34C0-A66B
  - 293B-D7AA-77BA
  - 192D-2E44-342C
- Catatan:
  - 192D-21BE-C486 AE01135466-1 Order Date: 2023-10-27 PrimeCare A (2-Year)
  - 192D-34C0-A66B AE01135596-1 Order Date: 2023-11-2 PrimeCare A (2-Year)
  - 293B-D7AA-77BA AE01132567 Order Date: 2022-04-25 PrimeCare (2-Year) for Balance 20X
  - 192D-2E44-342C AE01135466-1 Order Date: 2023-10-27 PrimeCare A (2-Year) 004-PNP-SJ-I-24 Jedi Global Peplink balance 20x 50 Unit ( SO-082 )
- Masalah free of charge, tunggu Sales
Catatan, pengembalian AJN:
- 20241112: 192C-C08F-078B (1 unit terakhir, ini pengembalian #5)
- Pengembalian 3+3 unit secara TTD/SJ dari mereka sbb:
  - 20240930 3 unit sn: 192C-D04B-DBC2, 192c-D024-8D38, 192C-C969-E0EA (ada yang aneh)
  - 20241007 3 unit sn: 192C-D108-9EF4, 192C-CF7D-F7A9, 192C-D061-F96A (karena di terima sama-sama kemaren, mungkin mengendap di logistic dulu)
16:26 22/11/2024--
- 192C-E0D0-7273 --> di reset, barang demo
- Yang balance 20x 74ec di ambil, taruh meja primdas
MAX HD2
1. 293C-CAAD-1DB1
2. 2936-67CB-7C76
3. 2936-9CE4-A58F
4. 2936-67D9-6D55
5. 2936-6772-C7E4
Balance 580
1. 1826-9626-41AB
===12:20 09/12/2024==
- Balance_5945 router#2 Balance_5945 1826-17B8-5945
- Balance-580-2B56 router#1 BPL-580 1826-12C9-2B56
08:41 17/12/2024
===08:58 02/01/2025===
- 293C-1EA6-C903
- 293C-1F0D-62B3
- 293C-21C9-90F6
- 293C-22BC-E4A7
- 293C-231C-4FAC
- 293C-232E-7C8D
- Setelah di cek, unit ini adalah non parama
==09:34 03/01/2025==
- voxlink
  - 1826-2CC4-1586
  - 1826-0ED7-26B4
  - 1825-F889-B666
  - 192C-FBA9-1EE7
  - 192D-027E-2B8B
  - 192C-FCBE-0896
  - 192D-01B0-E46A
  - 192D-00B2-E549
  - 192D-0194-C62C
  - 192C-FC83-3B48
====11:37 03/01/2025 ada kasus, aneh, status unit sebelumnya: WA sella
1. 192C-D13F-AD80
2. 192C-D120-BC7E
3. 192C-CFD4-5D3A
4. 192C-CF6E-E69B
5. 192C-D05D-CAA5
6. 192C-C22C-AFB0
7. 192C-C233-BE4E
8. 192C-C249-C9E3
9. 192C-BF39-C3EE
10. 192C-D148-DAF0
11. 192C-C246-C91C
12. 192C-C049-CBE1
- DONE
====14:44 16/01/2025== Ada di email, internetwork beli perpanjangan Warranty, list sbb:
- 293B-0B66-677B
- 293B-0BAB-ABAA
- 293B-0BBB-BAAB
- 293B-0BBD-BACD
- 293B-0BBF-BAEF
- 293B-0BC0-CD17
- 293B-0BC2-CD35
- 2938-EA01-D335
- 2938-EA06-D342
- 2939-4103-6906
- 2939-4104-6971
- 2939-4107-6942
- 2939-410A-699F
- 2939-411A-789E
- 2939-4124-4B73
- 2939-F6F5-2163
- 293A-6017-6A70
- 293A-6025-5951
- 293A-608B-F3B5
- 293A-60F4-844D
- 293A-610D-7ADA
- 293A-610E-7AE9
- 293A-CA44-9546
- 293A-CAC5-1D5F
- 293A-CADA-0CA1
- 293A-CB04-D043
- 293A-CB36-E362
- 293A-CB4F-94FC
- 2939-51E4-977E
- 2939-51B6-C259
- 2939-51B9-C2A6
- Total 28+3, order# AE01137972-1
- Kemudian: 182C-8914-C724, total 1, order# AE01137956-2
- Minta dibuatkan sertifikat manual
- Catatan: untuk order# AE01137800-1 masih IN PROCESSING
- Setelah di check, confirm ini unit non-parama, that's why buat sertifikat manual
=====08:30 21/01/2025=======
- Details of WAN 1-BIZNET
  - Connection Type: PPPoE
  - IP Address: 10.108.227.75
  - Additional IP Address:
  - Default Gateway: 10.108.0.1
  - DNS Servers: 203.142.82.222, 203.142.84.222
  - Uptime: 10 hours
  - MTU: 1492
===== Akan di proses SORP --> 10:32 31/01/2025
- SN:
  - 192D-21D3-A25D --> RMA# 25011034 - non parama, status ada di orderdetail# tracking #1Z9V31910444432427
  - 293C-0F7B-05D3
  - 293C-0CAE-DB88 --> Jedi group 2 unit, terima pada: 20250116 RMA# 25010691
  - 293C-21B4-E72C --> Jedi group 2 unit, terima pada: 20250116 RMA# 25010691
  - 293C-227C-28AB --> RMA# 25010691, terima dari Cassey/AJN 2 unit, 20241230, unit satunya SN 192D-32F6-9308 tidak RMA
===11:50 06/02/2025===
- 182C-AC5C-A6AF Device already belongs to another organization (What should I do?)
- Ini adalah SDX dari artacom
- --> 14:57 06/02/2025 --> 182C-AC5C-A6AF ini sudah di upgrade formware 1-3 jam test. Ada ditemukan gangguan web local, tapi interkoneksi internet normal, via WAN1. Belum diketahui kenapa demikian, ini terjadi setelah access IC2 di enable, unit ini ke organisasi lain, SDWAN ARTACOM. Sepertinya ulah Kaspersky.
- Ternyata KARENA --> Health Check Settings di on DNS Lookup. Bukti event log: Feb 06 14:23:24 WAN: WAN 1 (Priority 1) disconnected (WAN failed DNS test)
===Ada request pak doni
- 1826-4D49-FC54
- 1826-4D51-EDDD
- 1826-4D0A-B863
- 1826-4D5E-ED22
- 1826-4D5D-ED11
- 1826-4D55-ED99
- 1826-4D57-EDBB
- 1826-4D18-A940
- 1826-4D4C-FC01
- 1826-4D1D-A915 (BPL-380)
- 1826-4D1B-A973
- 1826-4D0D-B814
- 1826-4D50-EDCC
- 1826-4D19-A951
- --> SO-012/PNP/III-24/DE
- PO : 04042/PO/NNP/03/2024
===15:43 07/02/2025==Terima dari fajar, unit Internetwork, ada 4 sbb (sumber Tanda Terima Barang)
- 2936-D2CA-C969 --> RMA by customer --> @08:51 12/02/2025 cek dan bisa nyala, cek by SN di RMA tracking NA, cek ticket juga NA, RMA ngga bisa di search, dapat dari cahya: 2936-D2CA-C969
- 2938-AE00-9724 --> unit setelah di cek, confirm damage, gagal boot dan LAN kedap-kedip -> ticket# 25011034 (by parama) ---> 13:38 30/04/2025 --> Order Status: In Processing
- 2936-D1E5-E897 --> sudah di foto, cek stiker @13:19 10/02/2025, kasus SimCard A -> ticket# 25011034 ( by parama ) ---> 13:38 30/04/2025 --> Order Status: In Processing
- 2936-D1A4-AC82 --> RMA by customer --> test add IC2 "customer" bisa == non parama --> Order Detail - AE01135932-1 : EssentialCare (2-Year) for MAX HD2 LTE. Setelah cek di DM, ini non Parama, cek ticket NA, cek RMA dengan SN 2936-D1A4-AC82 NA
- Nanti akan di lanjut minggu berikutnya
==14:03 12/02/2025== Semua unit sudah di cek, tinggal buat ticket, khususnya yang 2 unit. 2 unit sudah RMA error kesimpulannya
===13:26 17/02/2025==
- 1826-215D-811B
- 1826-9626-41AB
- 1926-83A9-CC48
- 1926-836B-0066
- 1926-8380-EED3
==10:08 18/02/2025== SO-073 - PT Megah Prima Internusa
- 1933-9D49-6809
- 1933-9D93-B5AE
- 1933-9D97-B5EA
- 1933-9DAF-8661
- 1933-9DE1-C28B
===
- 118.99.76.192 --> biznet
- 36.83.226.85 --> indiHome
===09:10 03/03/2025==
- 192C-CE31-B260
- --> "D:\ParamanNP\Sales\CheckedUnit\ARTACOM\20250213\20250228-1Unit-JediGlobal.docx"
- Sebelumnya unit HD2 max punya internetwork tanpa asesori dan DUS: 2936-9D32-79E5, tidak ada ditemukan, gangguan
--09:59 10/03/2025--
- Ada unit dengan SN: 293B-D79F-44EC RMA#: 25020664
- Cek ke peplink web sbb:
  - 25020664
  - No
  - hardware malfunction balance 20x-RMA request
  - Others
  - Parmi Iswari
  - Eliza Woon
  - Indonesia
  - PT Jedi Global / Artacom
  - Under RMA Procedure
  - 18 Feb 2025 17:07
  - 06 Mar 2025 10:0
=== ticket# 25020497 RMA# 25020497, detail:
- MAX HD2 LTE (Europe/Int'l GSM) 2938-AE00-9724
- MAX HD2 LTE (Europe/Int'l GSM) 2936-D1E5-E897
===
--14:45 13/03/2025-- Gara-gara cari 44EC, ternyata sudah di bawah, RMA baru, nemu SN 192C-BF9C-69B1, sepertinya punya Transtel - AJNUSA, ada di samping bawah, belakang kursi, out of warranty
== 2 unit baru datang untuk cek/RMA balance 20x, SN: 293B-DAC1-1C0A, 293B-D7D3-0024 (nanti akan di periksa)
==11:02 14/03/2025== 2 nit di atas selesai di periksa, kesimpulannya: Rusak
==11:00 26/03/2025== Barusan di ajukan SORP - JEDI, untuk unit: 293B-D79F-44EC, 293B-DAC1-1C0A, 293B-D7D3-0024 --> balance 20x ---> 13:05 07/05/2025 --> di check, dari WA logistik, sekitar 10 april, sudah selesair repair dan dalam pengirim ke Indonesia
5 unit RMA Jedi/cassey yang suda datang minggu ini ( 09:25 27/03/2025 ) sbb:
- 192D-4170-6862 --> RMA# 25011034
- 192D-41A0-B56E --> RMA# 25011034
- 192D-3E38-53E6 --> RMA# 25010691
- 192D-4156-4A06 --> RMA# 25010691
- 192D-4172-6840 --> RMA# 25010691
Sedang mencari unit lama sbb:
- 192C-CE31-B260 --> 20250228-1Unit-JediGlobal --> D:\ParamanNP\Sales\CheckedUnit\ARTACOM\20250213
- 293C-0F7B-05D3 --> 2Unit-JediGlobal-20250110 ==> D:\ParamanNP\Sales\CheckedUnit\ARTACOM
- 192D-21D3-A25D --> 2Unit-JediGlobal-20250110 ==> D:\ParamanNP\Sales\CheckedUnit\ARTACOM
- 293C-21B4-E72C --> 2Unit-JediGlobal-20250116 --> D:\ParamanNP\Sales\CheckedUnit\ARTACOM
- 293C-0CAE-DB88 --> 2Unit-JediGlobal-20250116 --> D:\ParamanNP\Sales\CheckedUnit\ARTACOM
==08:35 09/04/2025=== Per pagi ini, email dan hosting paramanp di suspend, jangan lupa periksa unit-unit eks AJN
====10:09 14/04/2025=== Hari ini, senin: kemarin atau lusa, ada terima 1 unit + 3 unit dari Jedi/Cassey, informasi cross check, lihat di email, ada update agak aman
== Di kertas Jedi Tanda Terima, keterangan: RMA Peplink 1 unit (SDWAN), Balance 20x SN: 293C-0D30-436E (masih di DUS, belum check fisik dan test untuk proses ticket)
== 3 unit lain: Di kertas Jedi Tanda Terima, keterangan: 192C-FC6D-05A8, 293C-227D-28BA, 293C-0DFD-8FBF --> RMA approved 20250507 (*include asesori)
--10:37 14/04/2025-- Proses periksa-periksa unit-unit lain
- Checking: 192C-C134-BD3A, 192C-C207-8D09, 192C-D0C2-5353 ---> ini yang dus isi 2, tujuan bu rosa. Semua unit ini sepertinya dus sendiri-sendiri
- === Checking: DI 1 DUS isi 3 unit di tumpuk, asesori nya di DUS 1 lagi (foto sticker di vivo jadul)
  - 192C-D024-BD3B
  - 192C-D04B-14B0
  - 192C-C969-E0EA
- Lanjut yang di dalam plastik, dus 3
  - 192C-D061-F96A
  - 192C-D108-9EF4
  - 192C-CF7D-F7A9
- Ok, 6 unit sudah di foto
--16:03 14/04/2025-- Ada 2 unit terkahir di terima, tujuan b rosa. akhirnya saya terima fisik untuk sementara sbb:
- 1 DUS ternyata isinya 2 unit, tidak ada keterangan. SN: 192C-C207-BD09 --> kotor, 192C-D0C2-5353
- ---- 192C-C08F-078B --> lihat catatan di atas, ini receive #5
===09:38 15/04/2025==
=10:06 15/04/2025= 293C-0D30-436E, sedang di videoshoot, unit ini RMA
===16:17 15/04/2025== 2 unit eksAJN
293C-0DFD-8FBF --> ini group 4unit(3+1) status warranty, proses ticket please --> RMA approved 20250507
293C-227D-28BA --> ini group 4unit(3+1) status warranty, proses ticket please
192C-FC6D-D5A8 --> ini group 4unit(3+1) status warranty, proses ticket please
293C-0D30-436E --> ini group 4unit(3+1) status warranty, proses ticket please
Lihat file: 20250411.docx, sudah selesai semua, kekurangannya GPS saja
===09:35 21/04/2025=== -- email outlook, masih bermasalah. ada email pertanyaan dari Cassey, soal RMA 3 unit lalu 4 unit tambahan --- 4 unit terakhir sebenarnya sudah di periksa dan di videokan, tatapi belum di dokumentasi ke DOC, file masih di HP. saat ini HP vivo jadul, ketinggalan, sebagian kecil ada salinan di drive parama.peplink@
===08:31 22/04/2025== --> kecelakaan motor di sekitaran sebrang gg adam/ habis soto Lamongan, pulang kantor --> 17 april 2025
===16:18 22/04/2025=== Seluruh eksAJN selesai di cek, tinggal re-check sekali lagi. 4 unit tambahan siang ini dari Jedi/Cassey sudah di atas, dalam 1 kantong plastik
==08:01 24/04/2025=== Last 4 unit received yesterday before, SN has checked: 293B-D779-AA84, 293C-0F35-4139, 192D-23A5-D73E, 293C-0EC1-BF73 --> unit terakhir ini, antena wifi lepas/human error user atau dipaksa jadi lepas, tetapi unit ternyata berfungsi baik. lihat doc video: "D:\MySelf\ScreenRec\bandicam 2025-04-23 10-37-00-284.mp4" --> sekitaran 02.21.00 atau 02.08.59, kerusakan di temukan ternyata pada SIM Card B, tidak bisa detect, maupun manual
===16:54 25/04/2025=== Unit yang simcard B lot issue, RMA approved, yang 7 nunggu
==08:58 28/04/2025= Info: yang 7 unit belum di approve
===14:16 30/04/2025=== Terima RMA 3 unit punya cassey, sbb: 192D-3E4A-24C3, 192D-3E29-42F6, 192D-3E14-7128
===13:31 06/05/2025== 192C-D05F-CA87, 192C-C273-FA4A (ke 2 unit di kembalikan ke fajar 30 april 2025 sore)
===14:08 07/05/2025===
- Group 7 unit, RMA# 25040887: 293C-0DFD-8FBF, 293C-227D-28BA, 192C-FC6D-D5A8, 293C-0D30-436E, 293B-D779-AA84, 293C-0F35-4139, 192D-23A5-D73E
- RMA# 25040974: 293C-0EC1-BF73
- Catatan: unit-u ini masih di agent, belum diambil/bayar finance --> 16:51 24/06/2025
RMA# 25050157: 192D-3475-1D35, PT. Optima Solusi Global, Jl. Taman Crystal 2 No.56, Gading Serpong, Tangerang - 15310, PIC: Hadi Yuwana, 0816-1920-594
--16:24 07/05/2025-- Sudah diajukan SORP--
---16:43 07/05/2025-- Kasus balance380 SN 1826-4D1D-A915, LCD dan gagal boot, fan dan power normal, bikin ticket
-14:30 08/05/2025 - Unit di atas: PT NUSA NETWORK PRAKARSA, Mutiara Taman Palem A17 No 29 - 30, Jl. Kamal Raya Outer Ring Road, Cengkareng Jakarta Barat - Indonesia 11730. ===Cek dari website== Jalan Kamal Raya Outer Ring Road, Mutiara Taman Palem A17 / 29 - 30, Kelurahan Cengkareng Timur, Kecamatan Cengkareng, Jakarta Barat, 11730 --> RMA 25050241
==== 293C-2137-6F17 punya UG file luPA DI BUAT DAN video di hape macet, rusak vivo jadulnya ==== sudah dibuatkan primdas
======== License name: prtgtrial Your license key 000023-3CUAWL-MHJXGE-ZM4V6Z-WKYBP4-7FATOR-KGGM2T-QMATVE-B7LQUN-5QEVOK ===== NRAK-DXA0SP92ZKZCNLCGQWY943R6KPN NRAK-VRSM8OV7W39G9VQEDHKLQ13Q8EY --> for powershell [Net.ServicePointManager]::SecurityProtocol = 'tls12, tls'; $WebClient = New-Object System.Net.WebClient; $WebClient.DownloadFile("https://download.newrelic.com/install/newrelic-cli/scripts/install.ps1", "$env:TEMP\install.ps1"); & PowerShell.exe -ExecutionPolicy Bypass -File $env:TEMP\install.ps1; $env:NEW_RELIC_API_KEY='NRAK-VRSM8OV7W39G9VQEDHKLQ13Q8EY'; $env:NEW_RELIC_ACCOUNT_ID='6775544'; & 'C:\Program Files\New Relic\New Relic CLI\newrelic.exe' install
===10:15 27/05/2025=== SN 293B-4B33-722F sudah di remove dari "CheckIC2Unit", dulu berarti pernah di periksa (https://venus.ic.peplink.com/o/lkrq7b/n/25/overview)
===09:25 11/06/2025==
- 293C-22F1-A07E unit artacom, terima dari fajar 3 juni 2025. dikirim #2, hasil cek: Interface LAN rusak
- 293C-0DCD-BCBC --> dikirim#1, hasil cek: rusak idem
- 192D-2DF7-8C17 --> dikirim#1, hasil cek: rusak idem
- ---> folder cek --> D:\ParamanNP\Sales\CheckedUnit\ARTACOM\20250603
- Ok, sudah lengkap. tinggal di eskalasi ke ticket -- 11:19 11/06/2025
RMA 3 unit sudah di setujui:
- REPAIR 8 UNITS PEPLINK: Balance 20X
- RMA#25060596: 293C-22F1-A07E, 293C-0DCD-BCBC, 192D-2DF7-8C17
---09:48 25/06/2025-- Untuk SN 1826-4D1D-A915 BPL-380 status di:
- https://access.peplink.com/secure/myaccount/rma-tracking/detail.html/ersn-7CA7S99A5SC89T2E
- https://access.peplink.com/secure/myaccount/order-history/detail.html/on-RMA25050241-1
===========
---11:28 17/06/2025---
- RMA#25020497:
  - 2938-AE00-9724
  - 2936-D1E5-E897
- RMA#25011031:
  - 2936-D2CA-C969 --> expired: 2025-06-08, cek SN sudah tidak ada data, lihat catatan dibawah
- RMA#25010358:
  - 2936-D1A4-AC82 --> expired: 2026-05-07, cek SN sudah tidak ada data, lihat catatan dibawah
- RMA#25040421:
  - 2936-D1F8-F94B --> expired: 2025-06-08, cek SN sudah tidak ada data, cek di https://access.peplink.com/secure/myaccount/warranty-check.html, bila SN ini RMA=Yes berarti ini unit aslinya. Unit pengganti hanya bisa di cek berdasar kedatangan fisik, mengandalkan logistik cek SN
- Setelah di RMA:
  - RMA#25020497:
    - 293C-C439-8AF2 --> expired: 2026-05-07
    - 2936-D1E5-E897 --> expired: 2026-05-07
  - RMA#25011031: Dari cahya, foto fisik

Semoga catatan yang sudah dirapikan ini membantu Anda.